Shipping policy

Shipping Policy

Last Updated: July 29, 2026

Thank you for visiting our store. We are committed to providing a smooth and reliable shopping experience for all customers.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Time

Estimated delivery times:

United States

  • Standard Shipping: 5–10 business days

International Orders

  • Standard Shipping: 7–15 business days

Please note that delivery times may vary depending on your location, customs clearance, weather conditions, and carrier delays.

Shipping Costs

Shipping fees are calculated at checkout based on your shipping address and selected shipping method.

We may offer free shipping promotions from time to time. Any applicable free shipping offers will be displayed during checkout.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.

You can use the tracking number to check your order status through the carrier's tracking system.

Please allow 24–48 hours for tracking information to become available after shipment.

Customs, Duties & Taxes

Customers are responsible for any customs duties, taxes, or import fees that may apply to international shipments.

These charges are determined by your local customs authority and are not included in the product price or shipping fee unless otherwise stated.

Incorrect Address

Please ensure that your shipping address is correct before completing your purchase.

If you provide an incorrect address, please contact us as soon as possible. We will do our best to assist you, but we cannot guarantee changes after an order has been processed.

Lost or Delayed Packages

We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, or circumstances beyond our control.

If your package appears to be lost, please contact our customer support team and we will assist you in locating your order.

Contact Us

If you have any questions regarding your order or shipping, please contact us:

Email: support@noyxven.com

We are happy to help and will respond as soon as possible.